1. Information We Collect
At TheSocialNext, we collect personal information solely when you voluntarily provide it through our website contact and project enquiry forms. This includes:
- Contact Data: Your name, email address, phone number / WhatsApp handle, and company or brand name.
- Project Brief Details: Information regarding your requested service area, estimated budget tier, and project specifications.
- Technical Data: Minimal connection metadata including IP address and submission timestamp for CSRF protection and anti-spam verification.
2. How We Use Your Information
We use the submitted information exclusively to:
- Respond directly to your project enquiry and schedule introductory discovery sessions.
- Prepare tailored marketing proposals, creative scopes, and budget estimates.
- Ensure the security and spam-free operation of our communication systems.
We never sell, rent, or trade your personal information or client campaign data to third-party brokers or advertisers.
3. Data Storage & Security
All contact submissions are stored securely in encrypted databases accessed only by authorized studio directors. We employ industry-standard PDO prepared statements, input sanitization, and server-side authentication safeguards.
4. Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or request complete deletion of your enquiry records at any time. To make a request, contact our privacy officer at hello@thesocialnext.com.
5. Contact Us
For any questions regarding this Privacy Policy or our agency data practices, please reach out to us at hello@thesocialnext.com.
